PureGym London Orpington Central - (Near Bromley, UK)

2 /5 Natalie Harper: The lights in the studio are far too bright, and have been set out in such a way that it is impossible not to be ‘stuck’ under them. It’s getting to the point where several people are concerned about eye spasms or ‘floating lights’ behind their eyes, even when closing them. Please also adjust the air con in the studio so it actually comes on in the morning classes!

2 /5 Tom Codling: Im not sure what I was expecting after 8 weeks closed, but I guess I was expecting SOMETHING. This place wass closed due to a burst water main for 8 weeks, there was a total lack of information from the gym - fairly reasonable stuff like "this is how long we expect to be closed for", instead customer service fed you some nonsense about how "weve opened all other gyms for you to use" - amazing, so instead of the one thats 5 minutes walk from my house, I get to trek 30 minutes each way in the car to Sevenoaks, just to see how much nicer their gym is? So the place reopened, and of course all extended access to other gyms was immediately removed. So what happened in those 8 weeks? Apparently nothing - same beat up lockers in the changing room, the Yanga machine completely malfunctioning (resettign itself after every use where it just gives you water without flavour), same aging equipment. They could have replaced the labels on the weight stacks in the cable machines so you can actually see how much weight youre adding without guessing, they didnt. They could have replaced the outdated benches in the weights room, they didnt. Every other Pure Gym Ive been to in the time this one was closed has the dumbells organised by weight, with labels so people know where to put them back, and a culture where theyre actuallty encouraged to put them back in their proper place (staff appear to check regularly that theyre not in a state) - not in Orpington - just stick em anywhere. The funny thing is that a lot of the cardio equipment was refreshed recently, but they all come with USB-A charging ports - bleeding edge tech there! I believe its time to go to The Gym Group instead - at least with them, I can use the gyms close to home and close to the office for one price. PureGym crank up the price by £16 a month if I want to use central London locations. This location is wondderfully convenient, but the bad is starting to outweigh the good Any idea where 50kg is for lat pulldowns??

3 /5 Paul Greenwood: As a frequent member for a couple of years the gym is very good with plenty of equipment and plenty of classes but as a gym I have 2 issues - hence dropped stars and this review. 1. Since the recent change in staff, the paper cleaning towel dispenser is usually empty, so unable to wipe down equipment before use - as a result I’ve had a couple of eye infections over the last few of months - so it’s starting to lose it “cleanliness” for me. 2. The temperature in the gym is now getting unbearable - the new cardio equipment no longer has in built fans - so users are getting hotter, and although there is air conditioning, it’s just not enough anymore. Personally - I’ll give it a couple more months - but I may start to look at alternative gyms locally

5 /5 Scott Sy71: A well run gym with friendly instructors. Good selection of equipment. The classes are fun and suitable for all levels of fitness.

1 /5 Kellie K: I attend this gym for a while as working out positively contributed to both my mental and physical health. I struggle with severe social anxiety but I’ve learnt to cope with it. It got a little overwhelming during busy periods so I tried to adjust my schedule to attend during the quieter periods. I was unfortunately harassed and verbally abused, intimidated and called out my name several times by another gym member. A member of staff was present during this incident and he did nothing. I was then advised to make a formal complaint as this person had also harassed fellow gym members and had been verbally abusive towards a staff member. I followed up on this advice and reported the incident. However I received no response and there was no action taken against the person who caused me severe distress. I have stopped attending the gym altogether as I no longer feel safe in that environment, knowing I could experience something like that and not a single staff takes action, is alarming. Another incident had taken place prior to this. I was being followed around the gym by a guy who was making me feel extremely uncomfortable…I reported it but was simply told to ignore him as he has a mental disability. That evening I had to ask my friend to please walk me home. Safe to say I won’t be returning to this gym, hopefully they can get some proper management that takes safety concerns like this more seriously