Elthorne Sports Centre - (Near Kensington and Chelsea, UK)

1 /5 Tony Porter: Booking was a nightmare: calls only after 6pm, confirmation like pulling teeth, and a rigid website. We paid for a 2-hour party with a bouncy castle; it was up for about 10 minutes total. Despite repeated requests, staff (Paul) offered excuse after excuse and kept it down. We’d agreed 15 mins set-up before and 15 mins after. On the day, that was ignored—we had to set up and pack down inside the 2 hours and were hustled out with a 5-minute warning. I’d asked in advance for a 1-hour extension; only on the day was I told “not possible.” Staffing? I brought an entertainer who kept the kids busy, and parents managed their own children. The extra staff stood around doing nothing—castle down, no coordination, no help. Absolute mess. “Disappointed” doesn’t cover it. This was money for stress. I expect at minimum a partial refund for paying for a bouncy castle we barely got to use and the complete lack of support. Paul—do better.

4 /5 Alex Sim: Good size sports hall with great games facilities and even a bouncy castle! (not sure, this mightve been bought in). Small but well enough equipped gym. Disabled shower alongside regular ones and young but friendly and helpful staff. Floors a bit grubby in places but overall a good day.

3 /5 Ulysses poon: A tiny bit dusty and old but still running in full vigour, highly recommended for local sports groups and gym enthusiasts. Although its worth mentioning that the gym is quite tiny.

4 /5 Julie Milroy: Weve held a couple of kids parties here and they have always gone down very well. Paul who manages the parties, is absolutely fantastic. He is brilliant with the kids, organising games and keeping everything safe but making it all lots of fun. The kids always have an absolute blast. The entrance and the toilet facilities are a bit grubby, otherwise Id be leaving 5 stars. Paul gets 5 stars for his efforts at the parties!

4 /5 Marc Lawler Sr: Been to a few childrens birthday parties here. The big hall was nice, especially the bouncy castle obstacle course. The entrance gate is tricky to find, and the parking is no fun. Inside reception areas are a bit dingy, but staff were helpful.