1 /5 Didyoueverseeanelephant fly: Staff are constantly rude, minus one or two who are lovely. The lanky ginger “personal trainer” who works there is constantly throwing weights on the floor very loudly, despite this being against the rules, and gloating about his “powerlifting success” he throws them so loudly that it disturbs me doing my workout 2 floors below him with sound proof headphones on full volume. He’s also constantly talking badly about the customers and their form right in front of them when he thinks they can’t hear, but has never offered to help with anything in the 3 years I’ve been here. When I see he’s there I generally want to get my workout done as soon as possible and leave. The staff try to pick a fight with you over the smallest thing (clothing you’re wearing?? timing getting out, stretching in the upstairs area) but are never seen cleaning machines, being helpful, or doing any work in general. One of them told me to “walk faster” when I was trying to leave at 22.25. There’s also only 3 showers to use after a gym session in the whole gym! So you’re constantly waiting for one to be available, they’re also always dirty and full of flies and if you’re really unlucky cockroaches too. Honestly only stay at this one for the car park
Edit: I quit and joined anytime fitness upper Richmond Road, it is superior in every way, brilliant staff, huge variety of machines, always clean. No regrets