Fitness Space Ascot - (Near Berkshire, UK)

1 /5 Myriam Boussaid: I have been a loyal member of The Fitness Space for over 13 years, but I am deeply disappointed with the recent increase in my membership fee, which goes against the terms of my contract. This is just one of the many issues that have plagued this gym over the years. Firstly, the cleanliness of the gym is unacceptable. The facilities are dirty, and there are no cleaners employed to maintain hygiene standards. The machines are outdated and frequently break down, taking an excessive amount of time to be repaired. This severely impacts the quality of workouts and overall experience. The gym offers only two spin classes a week, which is insufficient for members seeking diverse workout options. Additionally, the parking space is extremely limited, causing inconvenience for those who drive to the gym. Another major issue is the inconsistent and early closing times, especially over weekends, Christmas, Easter and during the Ascot racecourse. This lack of accessibility makes it difficult for members to maintain a regular fitness routine. The locker rooms are also in a poor state, with many lockers broken and unusable. Despite these numerous problems, the only positive aspect of the gym is the trainers, who are knowledgeable and dedicated. Unfortunately, the owner, John, seems indifferent to these concerns. His lack of care for clients has led to many long-term members leaving the gym. It’s disheartening to see a place with such potential being neglected and mismanaged. I hope this feedback prompts some much-needed changes to improve the gym for all its members. I stayed for 13 years because the gym was under different management for one that valued member feedback and continuously worked to improve the facilities. Unfortunately, since the current owner took over, the experience has changed significantly. My membership fee was increased against the terms of my contract, while other members were not affected in the same way. Additionally, during the Covid closure, I paid a full year in advance to help keep the business afloat, expecting the gym to maintain its standards. Sadly, the new owner has refused to invest in improvements or address member concerns, leading to many long-term members leaving for the same reasons. It’s not about how long I stayed but about how the gym’s management and values changed over time.

5 /5 Zoe Christie: I thought it was important to give a balanced review that reflected truthful points and information. I have been a member for 8 years and from Personal Training with Sam to all of the other classes I feel the gym offers a wide range of both choice and challenges. The gym is not dirty and the equipment is not out of date. There are plenty of sprays to clean down after your workout. During Royal Ascot week there are restrictions to the opening times, this is needed as you can’t get near the gym with the Ascot traffic and racegoers. This is a very friendly gym offering an opportunity to become fit and healthy amongst positive upbeat people.

5 /5 Ali Cox: I’ve been a member at The Fitness Space since 2008!! It is the friendliest gym I have been a member of. All the trainers & instructors are extremely knowledgeable and have a great knack of keeping the classes, (of which there are many), varied whilst always being challenging. They understand your goals and really invest in you achieving them. There is a great selection of both machine based equipment and hand weights, together with a full studio timetable of classes. Sam, Stephen John and Paul also run tailored workshops throughout the year on their chosen fields of expertise. If you’re looking for a friendly, professional gym close to Ascot I believe They Fitness Space is a great choice! Been back at the Fitness Space since it’s reopened after lockdown, and been very impressed. The measures they have put in makes it feel incredibly clean & safe with cleaning stations all around the gym. Good to see all the instructors Love the“lane” system they have in place gives you a great work out again whilst feeling safe Would highly recommend

5 /5 Jon Philpott: Does what it says on the tin ! Right size, right equipment, right atmosphere, right people. Sam is an extraordinary trainer - right decision !