David Lloyd Kingston - (Near Kingston upon Thames, UK)

5 /5 Youssef Mahmoud: I’ve recently decided to sign up to a David Lloyd’s centre. Going to other commercial gym has usually been the standard for me but for a long time I’ve wanted a bit in terms of the facilities and benefits etc. I had made an enquiry and someone named Ali contacted me and went through all my questions. He made everything very clear and also very inviting. Speaking of inviting, he proceeded to offer me a tour of the centre where he would personally chaperone me and show me everything they had to offer. And wow what an absolute presentation he gave. From the pool area to the gym to cafeteria he took his time with everything. I ended up also getting a smoothie from there which was delicious and can safely say made a big impact on my likeness of the centre! We then had a sit down in a bit more of a quieter area where Ali went through some of the options for memberships they do and work with me to see what would be best for me. I usually hesitate when making big decisions I just like to do as much research as I can and Ali was never shy in going through things over and over until I finally understood.

5 /5 zara george: The sales team was great from first meeting. I told them I was interested in trying new things, with Reformer being one of them, and they found the best package for my family. The class was so good I’m definitely looking forward to going more now that I’ve joined. It did not disappoint

5 /5 Anjelika Howes: Had an absolutely amazing day! I did Blaze, Dance, and Strength classes with Mark. Hes not just an incredible instructor, but also has a fantastic personality too. He created such a friendly, welcoming atmosphere and kept everyone motivated throughout. Everyone left happy with a big smile on their faces. Im still buzzing, it was so brilliant! DL Kingston is so lucky to have Mark as an instructor. I’ve been in many clubs and met many different instructors and Mark is one of the best. Highly recommend, I cant wait to come back again.

5 /5 philippa samba: I had a great experience with Alfie when signing up for my new gym membership at David Lloyd. He was incredibly welcoming and friendly from the moment I walked in. It’s clear he’s both passionate and knowledgeable about the gym and he took the time to show me around, explain the different programmes, and even recommend a personal trainer. I also discussed an existing injury with him, and he provided great reassurance about how the gym could support me moving forward. I left feeling confident, supported, and excited to get started. Looking forward to my new venture with David Lloyd, and a big thank you to Alfie for making the process so smooth!

1 /5 Ayda Margetson: I am extremely disappointed with how this club has handled a recent situation, and I feel compelled to speak up. Our Pilates instructor, Barbara, was treated very poorly by management and ultimately fired without any consideration for the many loyal members who supported her. A large number of us signed a petition asking for her to stay, yet our voices were completely ignored. This shows a serious lack of respect for the membership and for open communication. To make matters worse, membership fees are being increased while the quality of service is clearly declining. Barbara has not been replaced, and there are now no Pilates classes at all. Pilates was one of the main reasons many of us joined and continue to pay for our memberships — yet we are now paying for a service that is no longer being offered. Raising prices, removing key classes, and ignoring member feedback is unacceptable. This is not how a professional or member-focused organization should operate. Unless there are meaningful changes and better communication, I cannot recommend this club.