N KN I had an amazing experience with Hillina, the membership manager at the gym. I’m currently dealing with an injury that’s prevented me from attending, and she was incredibly understanding, quick to respond, and beyond helpful in working everything out with my membership.
Once my injury is over, I’ll be able to come back and attend the gym again. Her customer service was honestly perfect professional, kind, and supportive from start to finish.
The support she provided was amazing, and she made what could’ve been a stressful situation completely smooth and easy. Thank you, Hillina, for the outstanding service!