The Gym Group Hastings - (Near , UK)

4 /5 Graeme Williams: I’ve been a regular for nearly 2 years. I find the gym clean, rarely other folks sweat on the gear I use. Staff friendly and helpful! A wide range of ages (I’m in my 70s) Members not judgemental! Recommended

2 /5 Calum wilson: Giving two stars purely for the staff — they’re friendly, helpful, and do their best. Unfortunately, the rest is out of their control. The gym is consistently overcrowded, and even with over 100 people training, the air conditioning is barely noticeable. With no windows open, it’s uncomfortably hot — even in autumn — making it hard to train properly (if you can even get on any equipment). The hand soap dispensers may as well be empty — just a bit of weak froth. Overall, it feels like a classic big corporation setup: low costs, high profits, and little genuine care for the members’ experience.

5 /5 Ayuno-Tan: I love the support that this gym provides! The staff are all helpful and seem happy to see me every time I come here. When I need to get on the bike, the staff that are available to, will always help me, with a smile on their face. All of the machines are cleaned often and with passion - there are a lot of machines and gym equipment available at all times. If I could put 6 stars, I would!! Would recommend this gym to anyone looking to start working out or continue working out!

2 /5 J D: The pros of this gym are that it’s affordable, fairly well-equipped (though I emphasize "fairly"), very clean, and in a convenient location. The cons, however, are significant. It’s by far the most oversubscribed gym I’ve ever been to. Hastings simply doesn’t have enough gyms in the area, and The Gym Group doesn’t seem to control membership numbers at all. No matter what time you go—I’ve tried every possible time of day—it’s always packed. The lowest headcount I’ve seen is around 50, with the highest reaching about 135. Since the gym isn’t large, it starts feeling crowded at just 40 people. As I mentioned, it’s fairly well-equipped, but there are drawbacks. For instance, there’s only one Smith machine, and they host numerous classes right in the center of the gym due to limited space. This often makes the place feel even more congested. Another issue, unlike anything I’ve encountered elsewhere, is how frequently they close the gym for entire days for "refurbishment." In my opinion, it happens too often to be justified—especially since, upon returning, you’d struggle to notice what’s changed that warranted a full-day closure. This occurs multiple times a year, something I haven’t seen other gyms do. Overall, this gym doesn’t offer a great experience. If a major competitor like Anytime Fitness or Pure Gym opened in the town center, I suspect The Gym Group’s membership here would drop by half overnight.