1 /5 Helen: It would be great if the staff did the proper checks when it comes to the sauna and steam rooms… every time there are always people without wristbands. Today I had to leave before the end of the slot I booked because I suffer from chronic pain and can’t sit all cramped and squeezed in… at one point there were ELEVEN people and only four of us had a wristband… what’s even the point of setting rules and taking the time to book a slot? Also, good luck to anyone with social anxiety or other neurodivergences. Months ago I sent an email complaining about it, then weeks ago I actually went and called a member of staff… every time they seem to pay more attention for a while, but unfortunately it clearly doesn’t last long. And from January the membership price will go up again, what a joy!