David Lloyd Heston - (Near Hounslow, UK)

5 /5 Mason Mount: From the moment we arrived, we felt very welcome. Annam was lovely and made the sign-up process easy and comfortable. The facilities at David Lloyd are excellent and we’re very pleased with what’s on offer. Hashmeet at the front desk was also a true gentleman — very polite and professional. Looking forward to coming back regularly!

5 /5 Israr Ahmad: We got the membership today and had a great experience. Nida was very professional, welcoming, and explained everything clearly. The process was smooth and well-organized. Looking forward to starting our fitness journey here. Highly recommended.

5 /5 Awais Azeem: I recently had the pleasure of interacting with Annam at David Lloyd, and the experience exceeded my expectations. From the moment I walked in, Annam made me feel welcomed and valued as a potential member. She was incredibly knowledgeable about the various membership options and facilities available at the club, taking the time to understand my needs and providing tailored recommendations that perfectly matched what I was looking for. What truly stood out was her patience and genuine enthusiasm. she answered all my questions thoroughly, without any pressure to make a decision on the spot. It was clear that Annam genuinely cares about helping customers find the best fit for their lifestyle and fitness goals. Thanks to her outstanding service, I felt confident in my decision to join David Lloyd, and I’m excited to start my fitness journey because of her.

1 /5 Nataliya Yatsyna: ⭐☆☆☆☆ Disappointing Experience Despite Premium Prices For the amount this club charges, you’d expect excellent quality and well-managed facilities — but sadly, that’s not the case. The gym is constantly overcrowded, and it’s almost impossible to finish a workout without someone asking, “How many sets left?” It feels more stressful than enjoyable. The spa looks newly refurbished, but it’s always packed and noisy. Many members treat the sauna and steam room as social spaces, chatting loudly for ages, and the plunge pool is often taken over by the same people for long periods. There’s no sense of calm or relaxation. The changing rooms are poorly ventilated and often feel damp and unpleasant. Despite leaving feedback multiple times, nothing seems to have changed. The fans help a little but don’t solve the problem. Overall, this club does not offer value for money. There are plenty of smaller gyms that provide a much better experience at a fraction of the cost.

5 /5 Omer Hussain: I’ve had an excellent experience with Annam Hussain at Heston David Lloyd. From the moment you walk in, Annam makes you feel welcomed, listened to, and supported. Her professionalism and warm approach stand out immediately. She is incredibly knowledgeable about the club’s facilities, membership options, and fitness services, and she takes the time to understand exactly what each member needs. There’s never any pressure—just genuine guidance and clear information.