1 /5 Arthur Ladriere: If I could give a 0 stars, I would.
I registered my daughter for a trial class. She did enjoy it so I registered her for a half term: “Autumn 1”. After the second class she told me how boring it was. No facilities, no communication, teacher clearly do not pay attention to the kids.
She preferred to go to another gym, that she love. I did not register her for the next half term: Autumn 2. 3 weeks into the term I received an email saying that the transaction for the gym was complete, classes I had not sign up for.
I contacted the gym, no answer for 2 weeks. After the 3rd email they finally got back to me saying they can not refund me as this is a rolling contract. No it is not. No information is given regarding this. I signed up for Autumn 1 only.
Anna Team is simply greedy, charging you a high fee for 0 facility and absent management, 0 communication and poor commercial ethics.
Avoid. There are better real gymnastics at Hammersmith or Kensal Rise.
