2 /5 Nippy Patrick: The kitchen was not particularly clean. We were advised they would provide table coverings for the tressles, we were handed off cuts/ remnant pieces which barely did that.
The gremlin who manages the property hung around whilst our events team transformed the main room, taking pictures and showing potential clients around during our hire time, she did not think for one minute to consider if we agreed to the intrusion. During the milestone birthday celebration that nasty woman, Irina marched through the middle of the celebration in front of our guests and demanded the DJ reduced the music volume. We understand there are sound limits, so happy to adhere to the restrictions, but there are better ways of achieving this result. Don’t use this space for anything remotely ethnic or cultural. This is a coffee morning, Sunday school, line dancing, cream tea event space. The management team are not remotely diverse, the customer service is below par and the venue needs an upgrade because they do not have any fixed appropriate mechanical ventilation or cooling, which is a big fail in the middle of summer.