1 /5 B A: I should be able to give them a minus 1 star. This place does not know anything about customer service or how to run a business. I regret having had the idea to book a treatment there, especially as a gift! Such a hassle! Two appointments have been cancelled last minute, literally a couple of hours before the treatment was due. Who does this? I mean once I understand, sometimes things happen but twice? All my calls and voice messages have been ignored, now I try to email but Id be surprised if they answer. Im not sure what is going on but this is outrageous!