5 /5 Maria Frazão: I’ve just left this nail salon and had mixed feelings at first, but left happy thanks to their excellent customer service. Initially, I was disappointed because my nails came out quite chunky and uneven, with noticeable bumps. When they asked if I was happy, I was honest and said I wasn’t. Kathy, who was absolutely lovely, immediately stepped in to fix them. She carefully reshaped the nails, made them flat and smooth, and now they look uniform and elegant.
I chose a milky white color with a square shape. The color is gorgeous and very classy. Next time, I might go for a different shape, but that’s just a personal preference. What really impressed me was how polite and accommodating everyone was. Even the technician who originally did my nails was kind and understanding. The fact that they redid them for me without hesitation really shows they care about their clients’ satisfaction.
Thanks to their professionalism and attitude, they’ve gained a new loyal client. I highly recommend this place because they genuinely want you to leave happy.