Laser Clinics UK (Westfield White City) - (Near , UK)

5 /5 Isra Hussaini Kazemi: I absolutely love going to [Laser Clinic Westfield]! From the first visit, everyone made me feel so comfortable and cared for. [Lubna] is honestly the best — she is kind, gentle, and always makes sure I’m relaxed and know what’s happening. You can tell they really care about their clients and take pride in their work. I have been doing laser and micro-needling for a year and half. My results have been amazing, and I always leave feeling confident and happy. I can’t recommend [Lubna] and the whole team enough! Thanks you so much!

2 /5 Arash Aghagholi Zadeh Khiavi: Disappointing experience. I bought a package of six laser sessions, but the first five had almost no effect. Only at the final session was I told the settings needed adjusting for my skin and hair colour — and I saw results shortly after. Frustrating to realise most of the package was ineffective due to incorrect settings. It feels like the first five sessions were a waste of money, which is disappointing given the cost and expectations.

1 /5 Ayah Mowhob: I am writing to formally raise a complaint regarding the poor service and treatment I experienced at your clinic on 19th September 2025 When I attended my appointment, I specifically asked if you provide treatments for my 13-year-old daughter. Your staff member assured me that you do, and she strongly insisted that I book an appointment and make payment in advance. Based on this assurance, I proceeded with the booking and payment, intending to also purchase skincare products for my daughter at a later stage. However, when I returned to the clinic, another member of staff rudely informed me that the booking would not be accepted due to my daughter’s age. When I asked to speak to the staff member who initially advised me to book, I was told she “didn’t want to be disturbed.” This response was not only unprofessional but also deeply disrespectful, considering I was following advice given by your own team and had already made payment. This experience has left me very disappointed with your clinic’s service, communication, and customer care.

5 /5 Jheh Rom: I had a laser hair removal session with Marsha today and it was a great experience. She was very professional and made sure all the stubborn hairs were taken care of. Marsha was also reassuring throughout the session, which made me feel comfortable and confident in the process. I really appreciate her attention to detail and care.