Kings Hall Leisure Centre - (Near Hackney, UK)

1 /5 J J: This is probably the worst gym Ive been to in London. The equipment is old and broken. When you use the machines you come away with black hands as they are so dirty. The treadmills and other machines often are out of service, and there is a room with equipment that looks like it has come out of a hospital in 1937. The toilets are frankly disgusting and there is a constant smell of B.0. The classes are free but they are free for a reason. On top of everything, I have been going for 5 years and forgot to cancel my direct debit when I moved out of the area. GLL refused to refund me the £36 despite me querying it and despite my loyal custom. The gyms getting a major revamp but will need more than that I imagine.

5 /5 Claudia Haidau: I’ve been doing group swimming lessons at Kings Hall Leisure Centre for a while now, and I just realised I’ve never left a review even though I’m really happy with the service and staff! The pool might be a bit old and dated, but it’s always pretty clean, and everyone there is super friendly. My swimming teacher, Ileana, is honestly the best! I actually go there just because I enjoy her lessons so much. She makes every class fun and always mixes things up with diving, jumping, and different swimming styles to keep us excited. Thanks so much for giving me confidence in the water and for making learning to swim such a fun experience!

5 /5 My Coxy1: I went to kings hall, very stressed about my account and wanted to add my children to my membership. There I meet a lovely young lady who went over and beyond to assist me. This young lady, while attempting to assist me, has had to stop many a times to assist other members. She did this with a willingness and a very patient manner. She is a highly great example of what customer service should be. This young lady is called Asma and I believe that both her parents and employers should be very happy that she exists. Kind regards Coxy

1 /5 Fayek Ahmed: The worst experience ever, came here to play badminton with my bestest friends as we bond over playing this sport. We walk into the badminton court area and we’re greeted with extremely low scaffolding that does not allow us to play properly at all, we had a chat with the team and they believed otherwise, they said it was assessed and “playable”, i have provided pictures of how it is meant to to look like vs what it looks like currently. Paid almost £20 for this most expensive venue yet and the team was very uncooperative to the end. This should honestly not be listed on the website very misleading and as a frequent person who books with better i am disappointed with this all. Ps. The whole place smells like sewage and damp, this leisure centre needs to go in the bin

1 /5 Queen Ameera: I kid you not each week another machine disappears or becomes out of order. The machines are never cleaned. The staff mop and hoover every day but never properly, very badly done and therefore constantly missing large areas of the gym, etc. The swimming pool has been a mess for literally more years than I can count. Have avoided it my whole life which is unfortunate because I love swimming. The lack of clean and functioning machines which again, literally decrease by the week, is ridiculous and the membership fee should not be more than £10-£15 for what you’re actually getting with the state of things. They need to hurry up and sort all the machines out, or start refunding membership fees. I know they’re planning some type of renovation but this has not actually started, it’s been getting pushed for months and months now and in the meantime they’re not fixing or replacing the machines. Abysmal management all around. Literally any O Better gym is better than this location. Every single toilet is not maintained and cleaned, the disabled toilet hasn’t even had hand wash for weeks now. I wish I was exaggerating in saying the state of all the toilets stinks and it is so run down you’d think you’re in a third world country’s market toilet! You feel disgusting using the toilets there. Unfortunately, I am restricted to using this location only due to disabilty and that just means I’m paying for a treadmill and if I’m lucky 3-4 functioning machines. Insanity that this has gone on as long as it has and Lord knows how much longer it will likely continue!