Gymbox Bank - (Near City of London, UK)

5 /5 Gerry Kelly: This Gymbox is fantastic! The underground vault setting creates an incredibly unique and high-energy atmosphere that truly makes working out fun. The equipment selection is top-notch, and the massive variety of creative classes and resident DJs ensure youll never get bored. If youre looking for a gym with an excellent vibe and world-class facilities in the City, this is it.

5 /5 Sebastian: It had been ages since I had signed up to a gym and had been quite nervous about it to begin with but super happy I’ve gone with gymbox bank. This location is small at first glance but has every single piece of equipment you need. I personally don’t find it to be as busy as the other gymbox locations even on peak time and have never struggled to get a machine. Everything has always been super clean and the front door staff are the friendliest out of all the gymbox locations and will make you feel right at home and comfortable. 100% recommend this gym!

5 /5 Twinkle: Such an amazing gym. Every single piece of equipment is clean, in working order and I never have to queue. The staff are so welcoming, making you feel like part of their team. The towels provided are such a lovely touch. Love the PT’s coming and offering assistance with form, even when you’re not their client. No gym in the area compares- it’s a slightly more premium price but it’s absolutely worth every penny. I’ve heard they’re about to introduce hyrox, new equipment and other classes and I feel sorry for anyone who is not a member here!!!! Thank you GymBox, especially Mike for such a great gym!

1 /5 Priten Makwana: POOR CUSTOMER SERVICE, BREAKING INTO PAID LOCKERS AND CLASSES + PTS TAKING UP ALL THE SPACE IN THE GYM I paid for a locker for over 3 months and lets say it wasnt cheap. After a few weeks out with an Injury. I got back to the gym where I found Gymbox had cut open my lock and taken my stuff out. They then took an hour to find my stuff and had no clue why it had been broken into. They then gave back everything apart from some sentimental goods. Which they still havent found. I have waited over a week for them to find it and 2 gym visits. They keep saying they have escalated it to other teams. No one has reached out. And my belongings are still missing. The person on the email has absolutely no emotions to the situation whatsoever. Really poor gym and poor service. I signed up to the gym for a year paying monthly. They have the nerve to tell me I cant cancel my membership after they have lost my property and gone into my locker without my consent. Apparently the locker wasnt registered correctly. I dont see how that is my problem. The staff are rude and obnoxious. When asking even to rent a locker the receptionist was sarcastic and would make remarks. Half the gym is closed off for classes. The other half are the ITS taking up all the space and using multiple machines. The gym is a shambles. Dont bother. I have been to Covent Garden which has now shut down and Farringdon. And by far Bank is the worst. I wont be going back to any Gymbox again after this. This is how they treat customers who have been with them for 8 years on and off. UPDATE: After a month and at least 15 calls and hundreds of emails. They agreed to terminate my contract. The GM Mike of Bank was a nightmare. He purposely called my at 5:30pm where most workers are heading home for the day. He then continuously wouldnt take my calls but would email me saying he is available 9-5. The receptionists would lie that he wasnt at the gym after confirming he had just walked through the door. I was polite and calm until the last calls. Funny enough after those calls I actually got something back from them. You cant be nice anymore. The gym blamed the fact that they were upgrading systems which is crazy. They didnt offer any money for my lost shorts, but did cancel my membership early and waive any fees which was the least they could have done for all the stress. Hopefully they offer something for my lost gear. Dont join this gym not worth it. Poor service, lying staff, disorganised Massive shout out to COVENT GARDEN GYMBOX which was amazing for years but closed during covid.

1 /5 Alina Tereheria: My feedback is based on what I experienced so far and although nothing can be changed for me, I’m just hoping no other person makes a mistake of joining this gym. I joined Gymbox after being a member at Virgin Active, Puregym and Fitness First for the past 2 years in this area with the idea of trying something new. Sadly I should say it’s the worst gym I’ve been to. I come after work and although I’m trying to leave earlier and be on the floor by 5:15pm, it doesn’t help much - it’s already super busy and you have to wait. There is no space to stretch and I stopped even thinking of doing walking lunges ever since I joined Gymbox. I first thought I’d save time by not building bars as the machines are so cool - I wish! I’m no longer building bars but I’m spending even more time to queue for machines. What makes me most frustrated is the fact that it’s been multiple times I felt like I might lose consciousness as there is absolutely no air in the free weights section. So now I can’t even do Bulgarian split squats and squats. The reception team wasn’t very helpful with this problem as apparently there is nothing they can do and AC is on. Reaching online team takes over 10 business days. I requested cancellation and was offered a cancellation fee that is the amount I’m paying for a month membership- makes no sense but hey ho! Highly recommend to NOT JOIN!