Voice The reception area is often busy, and I can understand that the staff may feel stressed due to the high number of people requesting information. I have visited on several occasions and, unfortunately, I have sometimes experienced less-than-friendly interactions from some of the staff.
That said, I feel it is important to recognize and appreciate Mrs. Vicky at the reception. She has always been exceptionally friendly, professional, and approachable. I have never seen her stressed, impolite, or in a bad mood. Her positive attitude truly stands out and makes a big difference.
