1 /5 Miss Kyme: Unfortunately, this sports centre delivers some of the poorest customer service I have experienced. Regardless of how many times you raise an issue, whether through the app, online, or in person, you are either ignored or dismissed. Staff at reception are consistently unhelpful, rude and show little interest in resolving problems.
The overall condition of the facility is also disappointing. Hygiene standards are low, the place is visibly run-down, and many areas look old, neglected and poorly maintained.
I expected a much better experience, especially for the price. I do not recommend this sports centre.