1 /5 Cath: I dont recommend this gym at all. Besides always being very crowded, as most of the comments say, the equipment is insufficient, quite outdated and in poor condition in general. The studios lack ventilation and often smell very bad, and the overall cleanliness of the place is quite deficient. Additionally, over the past year or so, there have been quite a few changes in personnel, and it seems like the staff who had been working at the gym for a long time are no longer there. Unfortunately, most of the classes are now deliver by new instructors who either lack sufficient experience or interest in providing quality classes. The same goes for customer service at the reception. There used to be a super-efficient lady who would quickly resolve problems or doubts for you, but now customer service tends to be nonexistent with repetitive and unenthusiastic responses that dont solve any kind of problem.
Honestly, for about the last two years or so, this gym has been getting worse and worse! All of this, combined with the constant price increases... I recommend that you look for other alternatives in the area (there are many) that offer competitive prices and better conditions. Theres an Anytime Fitness in Euston Rd. right behind the Wellcome building, 5 minutes from this gym. Its a bit more expensive, but the facilities are excellent as are the classes offered and the customer service. You also have F45 on Tottenham Court Road, which although small is very comprehensive, Virgin Active for something more premium, or if youre looking for cheaper options, The Gym on Tottenham Court Road next to Lidl and 5 minutes from this gym, or YMCA, a bit further away but still nearby. Seriously, dont waste your time and money at this place!
Revised review! I had to post it again because it seems that it was deleted after a few days. Really?