1 /5 Serena Sabato Ceraldi: Very unprofessional. I phoned three times and personally visited the place twice before my appointment.
I cancelled work, booked a nanny for child care, waited two weeks for them being short staffed, went there 24 hr in advance to do my Color skin test and the day of my appointment the hairdresser was not there. They phoned her/him when I arrived but she just woke up at 10.40 am and could not make it in time for my appointment.
Very disappointing. I showed the receptionist my name on their register, but she answered the hairdresser didnt see it. She never apologized.
I never got a call back.
I spent a lot of money to be able to attend the appointment but they were not bothered to make it up in any way.
I would not recommend the place.
I went instead to "Ash cut and colour" in Kingston and I would highly recommend this. Excellent experience!!
Good luck!!