The Lensbury Club - (Near , UK)

5 /5 Lex InDelft: Nice hotel, good facilities

1 /5 Simin Soltani: I’ve been a member of the Lensbury since 1996, but its getting more difficult to book . The Lensbury seems focused on attracting more members without increasing the availability of popular classes, making it harder to access the facilities we’re paying for. No emails are answered, and no complaints are responded to. When I call, the voicemail box is full, and nobody answers the phone. It’s disappointing to see that they charge us a premium fee but fail to offer the service we expect. It feels as though the owners are so arrogant that they know they can make money without caring about the members."I do not think they care about reviews eigther . Goal : is mass production while member are stressed how to book classes . The new system make it even harder ??????? Family changing room is disgusting .

3 /5 Kevin Car: Nice setting and great potential. Changing rooms, pool and spa area in need of serious refurbishment. It feels and smells like a high school gym. In the 5 years Ive been a member, paying over 3k GBP annually (including a recent increase), I havent seen any visible improvement to these areas. Even small but necessary improvements like fixing shower knobs would go a long way. Shower stalls are worn, dirty and smelly, ceiling in changing room is disgusting and the spa area looks like a 1970s bathroom that is need of a serious cleaning, better yet, a complete refurbishment. The investment in these areas would help significantly with retaining and attracting members.

3 /5 Doug Stidolph: Lovely place to meet friends and the leisure facilities are on the whole very good. That said, we now walk down the road to The Anglers for lunch as the quality at the Lensbury isnt good enough. Pizza below was £9, and despite the presence of a pizza oven in the restaurant, was not apparently freshly prepared.

1 /5 Piano Uno: 18th august 9am to 9:15am if you look at cctv Someone crazy kicking balls again and again none stop for 20 mins against metal fence . Huge noise pollution .