The Gym Group London Ilford Romford Road - (Near , UK)

5 /5 Justyna Gamea: Without a doubt, the best gym. Two floors, excellent equipment, and great facilities. Cleanliness is kept to a very high standard, which is rare in commercial gyms. But it’s the team that truly makes this gym stand out! Big shout-out to Josh, Sweety, and Sam for creating such a welcoming and inspiring atmosphere. Special shout-out to Sam — an exceptional PT, highly recommended.

1 /5 Bishnu bahadur Magar: The gym itself is great and has good equipment, but the toilet area really needs improvement. The smell from the toilet is quite strong and even reaches the changing room, which makes it uncomfortable for members. It would be great if the management could fix this issue and improve the cleanliness and ventilation in that area.

5 /5 K M: Genuinely only 2 down sides to this gym are how busy it gets from 5-8pm which is to be expected but the standards for the toilets (again, not the staffs fault). Toilets do get cleaned as I’ve seen it on multiple different occasions first hand. Due to the nature of people that like to dismantle the toilet like they’ve never used one before is the one and only major issue which the staff try and tackle daily. If people were more considerate this is a great 24/7 gym with great staff who are always happy to help and it’s refreshing to see equipment being moved around to make everything more optimal for people working out

3 /5 dbs workouts: Gym is good but toilets are pretty dirty and gym floor in the weights section at times weights are left all over the floor. On top of this I don’t think any mats are ever cleaned as they look really dirty. I’m giving free stars because what do we expect for a cheaper gym , not gonna be perfect.

1 /5 Teee: While there are certainly aspects of the gym that can be appreciated, there are significant issues that have been affecting overall satisfaction. Firstly, the spaciousness of facility is perfect, as well as the convenient parking options available, making it a promising choice for many fitness enthusiasts. The gyms layout across two floors is indeed an advantage, providing a wide range of workout spaces. However, these positive aspects are overshadowed by the glaring maintenance and hygiene issues that persist at this establishment. The consistent presence of broken machines is disheartening, and it appears that the management is not addressing this concern seriously. A well-maintained facility is vital to ensuring a safe and enjoyable workout environment. It is imperative that immediate attention is given to repairing and maintaining these machines to provide a seamless experience for your members. A significant problem with VENTILATION, particularly on the SECOND FLOOR of the gym. The POOR AIR CIRCULATION and lack of effective ventilation have led to an unpleasant environment, which is akin to a "cesspool of sweat." This not only negatively impacts the comfort of your members but also raises concerns about the overall hygiene and health of the gym-goers. In recent times, this issue has become even more pronounced, making it difficult for people to breathe during workouts. This is unacceptable and should be addressed urgently to ensure the well-being of your members. I sincerely hope that my feedback, as well as that of other members, will be taken seriously by the management. Neglecting these issues risks losing a substantial number of customers to nearby gyms that provide a more satisfactory and safer workout experience. In addition to addressing these concerns, I also recommend that The Gym Group invest in expanding the range of equipment available. This would not only attract new members but also retain existing ones who are seeking a more varied workout routine. A well-equipped gym is a key selling point, and investing in newer, functional equipment will undoubtedly boost the gyms reputation and popularity. In conclusion, I have faith that The Gym Group, Ilford Romford Road, can take the necessary steps to rectify these issues and elevate the overall member experience. I look forward to witnessing improvements in machine maintenance, enhanced ventilation, and an expanded range of equipment in the near future. Thank you for your attention to these concerns, and I hope to see positive changes that will benefit all members of the gym. ———— Further edit there is bad condensation on the second floor windows and walls, mould in the corner of the gym which is growing bad each day. It is clear they don’t care about their members it’s just a money grabbing corp. I will be uploading pictures soon. I’ve added some photos for example.