Reformcore Chelsea - (Near Kensington and Chelsea, UK)

1 /5 Felicia Zhang: Don’t go it’s not safe! Terrible experience. wallet got stolen in their female changing room lockers which clearly by one of their members cuz nobody would have access to the changing room. The thief took my credit card and immediately went shopping at whole foods, alo yoga and Zara nearby which could also shows the thief is a Pilate fan. And the studio first claimed they don’t have access to CCTV and then changed to CCTV is not working for all rooms even tho I can just see the camera on celling. And claimed it’s my own fault that while I having class here my wallet stolen in their locked lockers.

1 /5 Sana Malik: Extremely disappointing. I used Apple Maps to find the studio, only to learn by phone that the listed address was outdated — something they admitted hasn’t been fixed. As a result, I arrived late and wasnt allowed into my class. When I asked the receptionist about joining another session, I was told it wasn’t possible because I booked via ClassPass. I politely explained other studios, both boutique and high end, have accommodated this before, but was met with a dismissive, “We are not other studios.” Considering the delay was due to their failure to update their address, the attitude was especially frustrating. I wasted my time — don’t waste yours.

5 /5 Lubna Osmani: Had a bit of a nightmare when trying to book, confusion between accounts, apps and branches made for it all to be rather complicated. Once I arrived to the studio, I missed the class by a few minutes and was moved into the following class. Arriving again, there was confusion on whether I was moved as my name wasn’t on the list. Antonia was absolutely incredible from start to finish, from over the phone, to on the app and in the studio, she really turned the entire experience around for me. One of the warmest welcomes I’ve received into a studio, which is hard to come by nowadays. The class itself was great, the studio is clean, bright and easy to navigate. BURN delivered on all it had promised! Thank you again to Antonia and the rest of the team, I will most certainly be back and it was her hospitality and pro-solution reassurance which made this experience complete.

1 /5 Talisa Wilson: I signed up for a blast class on classpass and when I showed up, they kicked me out because I had not completed 10 burn classes beforehand. There was no indication of this on their classpass details. They said they would refund my credits, which they did - but they placed me as ‘late cancellation’ to which I was fined £19.

5 /5 Fatima Jeilow: Best studios in London. Love the variety between different instructors and levels. I usually prefer burn classes because it’s more advanced but I tried base and it’s also good.