1 /5 Laura VR: Horrible experience. I bought an IPL voucher for £129 for six sessions, Brazilian in Groupon. I arrived to do the IPL test but once in the room, the manager told me that laser was better than IPL and she was offering me to do two laser sessions for Brazilian with my voucher. I don’t know much about this things so I said yes, she said for laser is not needed to do a test, and I could start straight away. Also I started to do a session for my lips and belly button for £60 each session of both. I have to mention that they never wore gloves at all and also my second session the girl when doing the Brazilian just did the front but, I suggest her kindly to open my legs to go a bit deeper in my groins and she refused, also I was really painful, and even saying it, she was just telling me that was ok, and when I was asking her to stop she wasn’t stopping, at some point I had to grab her hand to stopped her myself. I had an appointment with them but all Covid staff started so the salon was closed. When saloons were allowed to open, I called them a few times but they never answered the phone. So I had to look somewhere else to continue my laser sessions. Once I started I realised how things works and his bad is this place. I realised that was a lack of professionalism and they put the groupon voucher for IPL but once there, they try to sell you something different. I don’t know, first time I went there I saw a bit weird the place, doesn’t look very clean and people doesn’t seems that they know what they are doing.