1 /5 habiba Nazu: I’ve been meaning to leave this review for a while now. I’ve been going to this gym for months and at first there were no issues. Originally, there was only one treadmill in the women’s section, which was already frustrating. Now there’s a second treadmill but out of the two, one keeps breaking constantly. I understand the space is small, but that’s exactly why the machines you do have should actually work. I’ve seen other reviews mentioning this problem, and one reply said the treadmill was working fine when they last checked. This clearly isn’t the case. For the past two months that one treadmill has been breaking and being restarted constantly, this problem has been going on for too long I’m surprised no one decided to replace the treadmill with one from the main section instead of leaving us with an old out of date half functioning one. Everyone in the women’s section is paying the same membership fee as those in the main mixed area yet we’re getting a lower quality service.
I’ve spoken to other women who use the female only space, especially those who require a secluded section for religious reasons, and they all agree this is a serious issue and going to the main gym area isn’t a solution.
What really pushed me to write this review was the response I got from a PT when I raised the issue. She was rude, condescending, and completely unprofessional. When I spoke about this to her she said they can’t simply get another one as it involves money. I never said to buy a new one I said get one that works. And if that’s your response then I’m not sure why we even pay good money to use these facilities we’re not getting our money’s worth. Why am I wasting it at a gym that can’t maintain basic equipment? I would honestly advise others not to sign up if this is the standard and the service of the gym staff.
The only reason I even come here is because it’s local and has a women’s section which met my religious needs. But it’s a small space that gets busy quickly, and having only one reliably functioning treadmill is unacceptable. I’m frustrated, disappointed, and tired of seeing the same issue ignored for months, and even more disappointed by this PT’s attitude.