Mountbatten Centre - (Near Hampshire, UK)

3 /5 Jade Harding: Good baby classes for swimming and good soft play for a reasonable price. The baby pool is a good temperature. Good sized car park however not many baby and parent spaces (not that much of a big deal though). Most areas are generally clean and kept well presented. The baby change is unsuitable, as there aren’t enough for the babies that are in the classes or that clash with the next class. Several times I’ve had to bring a baby mat and change my baby on the floor as mothers take some time to change their babies and I didn’t want mine to continue to be cold and wet. There are no areas to put baby other than the floor as the benches are too shallow, if the baby changes are busy - then I couldn’t change myself as there wasn’t space to even bring the baby into the changing room I could use. I stoped going to the swimming classes because of this - it was doable in summer but in winter baby would be way too cold. Lots of the lockers are broken which made it hard also when you’re carrying a baby and all your belongings (then opening lots to find one that works). Cafe is wildly overpriced - a banana for £1, a bottle of drink for £3. The sausage bap was terrible - wet and stale roll, no serviettes available. The drinks machine was warm as it was not even turned on - not too big a deal generally by the one male member of staff that we saw did not even pretend to acknowledge or care about the drinks machine, or lack of high chairs. (Just a job a guess). For a place that caters for children with classes and soft play, they had only two high chairs in the building.

5 /5 rhyanne jones: I regularly visit this facility for my daughters swimming lesson. Changing rooms have been improved since our first visit in September as I recall noting the strong smell of urine in the pool side changing rooms. There doesnt seem to be much of entry control though if I have honest. I have also used the cafe upstairs. Pleasent staff and the cake was gooood.

1 /5 David Turner: Poor service and experience. Communication is non existent by phone. Attempted to call main switch board 5-7 times over consequetive days and no answer. Daughter left swimming costume in wet area by accident. Visited centre to collect and receptionist said they throw away after 1 day due to policy. £20 Speedo costume now been thrown away. Receptionist, (Sunday 2nd) said she knew thats its poor and not right as they are so busy on phones. Poor service and threw away perfectly good product. Not there place to do this. Doubt there is a policy for this either. Poor and not acceptable.

1 /5 Szilvia Cazacu: Absolutely disappointed! My kids coming every Monday swimming so we pay £64 a month and second time in this cold weather happened,is no hairdryer working! First time was 2 working from 4 and I ask them pls fix it(week ago) as we not driving, kids need to walk home with wet hair, today none of them working, manager said nothing she can do, it was working day time,use the hand dryer, also she said I pay for swimming not for hair dryer(shocked!!!) when I mentioned how much we pay me and all the customers and no chance to dry hair.. we pay for swimming and its facilities too!

5 /5 Luis Felipe Ramirez: Good place to be with family, play for a while with children, there is plenty of room to enjoy, run and enjoy under the shade of a tree.