King Alfred Leisure Centre - (Near East Sussex, UK)

5 /5 b kartal: When my non verbal autistic child s local swimming lesson was cancelled while we were on our way at 6pm on a weekday evening, King Alfred was the only place that offered drop in fun sessions that time of evening within reasonable travel distance from us. Even though the centre is an old building, I didnt see any hygiene issues with the pool area. We will be back.

1 /5 Roksana Kołodziejczyk: It is winter, cold outside. I went with my child to that swimming pool hoping we will chill and relax in warm water but water there was freezing. I understand that british people have different standarts and they dont feel cold but water there is unacceptable. Im not gonna say about higene there cause I dont wanna complain it is not my style to complain. Sorry but I had to say about water cause Im in big shock.

1 /5 John Williams: The hygiene standards at Freedom Leisure Centres are subpar, and the staff seem to lack adequate training, displaying a general lack of engagement and assistance. The condition of Portslade Sports Centre is particularly concerning, implying a significant management issue. It is my hope that when the new sports centre is established, the Brighton and Hove Council carefully considers the suitability of granting Freedom Leisure the license to operate it. Staff member was rude to me causing be to complain and cancel my membership, resulting in Freedom Leisure attempting to smear me and blacken my name and refusing my request to cancel my membership but instead banning me so as to save face and make themselves look good. Ive had the manager of King Alfred Leisure Centre lie about me in order to save his reputation. South Downs Leisure on the other hand seem to be friendly, efficient and well trained, even welcoming me using my name, something King Alfred never do, they dont even look up and only speak to you to tell you its time up. Dont use King Alfred Leisure Centre at all is my advise. Not unless someone else takes it over. Terrible management!

1 /5 Omar Awad: Very overcrowded and clearly not well maintained. There were visible strands of hair floating in the water, which makes you question the hygiene and whether the filters are even working. Wouldn’t recommend if you’re looking for a clean and relaxing swim.

1 /5 Sally Raynor: The Portslade Sports Centre has exhibited significant management issues, raising concerns about cleanliness and overall operational standards. Additionally, the managerial conduct has been described as disruptive and overbearing, undermining the professional atmosphere of the establishment. The facilitys condition is particularly alarming given its use by schools, reflecting poorly on its suitability for accommodating such clientele. Furthermore, attempts to address these issues through social media were met with censorship, epitomising a concerning lack of transparency and accountability within the management. Because of this experience, the decision has been made by me to avoid using the services of Freedom Leisure in the future. Furthermore, the encounter with a staff member was marred by a perceived lack of adherence to standard customer service protocols, further contributing to the unfavourable impression of the establishment and its operations. Even more seriously, they breached my data protection rights, breaching the GDPR Data Protection Regulations. I hope Freedom Leisure doesnt take over the new King Alfred Leisure Centre.