2 /5 Michelle Foyle: Now I absolutely love JD Gym Hempstead Valley but mainly down to the staff, members and instructors. The management and standards of this gym the past 18 months has been absolutely abysmal. This JD gym is one of the most expensive in the county yet has been run so poorly. It used to be managed so well but the past 18 months has seen endless managers who do not give a crap about the members. I sent numerous emails and not one of them had the decency to respond, the area manager also spoke to me like a child and was so defensive when I raised concerns about the standards. This place would have been run into the ground had it not been for Tracey, who absolute kept this place running. Thank god for her! During one of the hottest summers this year instead of fixing the air con, management decided to turn it offâŠ. Make that make sense! The drinks fountain downstairs had been broken for god knows how long and donât get me started on the one barrier entry that is currently working, which wouldnât be half as bad if the wifi actually worked in this place so thereâs a constant jam trying to get in and out. Steve has now joined as the GM and my hopes are high. He is the first manager since Emilie that actually takes the time to talk and listen, along with asking for member feedback. Heâs friendly and approachable so fingers crossed we finally have the manager that this place needs before it hits rock bottom.