Head To Toe - (Near Southwark, UK)

5 /5 J M: Brilliant salon, decorated beautifully with experienced stylists and skilled beauticians. I was very happy with my recent restyle, cut and colouring. The cheeky blow dry bundle offer was also very handy. Would definitely recommend.

1 /5 Shahida Begum: I came to this salon based on the children’s pricing listed on their website — £16 for a haircut for kids under 12. I was not told about any extra charges before the haircut began. However, after the haircut was done, I was suddenly told I’d have to pay more because my child’s hair was “too thick” and they should have charged adult prices. This was never mentioned in advance, and I find it very unfair to be told one price online, and then charged more after the service is complete. If there are conditions like hair type or thickness that affect the price, that should be clearly explained beforehand — not sprung on customers after the fact. I left feeling disappointed and taken advantage of. I won’t be returning, and I hope they become more transparent in the future. Thank you for your response, but I have to respectfully disagree. At no point during my visit was I told that the price might vary based on hair thickness, length, or style complexity. If you had informed me of that in person, I would have asked for a clear quote before agreeing to the haircut. What’s more disappointing is that you also tried to charge for a blow dry that I did not request. It was done without warning, and no price was mentioned until the very end. That’s not how professional service works — customers should be informed of any added services and costs before they happen, not after. Your claim that I was given this information is simply not true. I came in based on your advertised price of £16 for children under 12. To be told afterward that I owe more for reasons never discussed feels deceptive and unprofessional.

1 /5 shirley rodriguez: I wanted to reach out to discuss my recent visit to the salon. I really appreciate the time you spend on my hair but unfortunately, the balayage color and the hair cut, its not what I expected. Additionally, I was experiencing irritation and a burning sensation on my scalp on the appointment. I tried to informed your team of my concerns and discomfort but your team simply ignored. However I asked to wait for a senior management but your staff seems more worried in charging me for the services than helping me. I asked for the manager to call me back and assist me with further guidance on how to address these issues but no one has contact me I had my hair done 7 days ago send emails and messages but nothing. I was asked to pay the full amount £190 for even though I was dissatisfied with the colour and hair cut with a visible scalp irritation, totally ignored me dissatisfaction. I’m requesting a full refund of this poor service. I’m definitely not return to this place with zero empathy for the clientele and a poor customer service journey.

1 /5 Sylvia Robbins: My daughter came-in today 16th October , to have her hair trimmed, it is already short. She told Fay she only wanted it trimmed .Fay decided to butcher it, bald patches, short like a man’s haircut. This girl Doesn’t Know Her job. Don’t recommend this shop, butchers.

5 /5 Cassandra: Myself and all the family have been coming here for years. We have always been extremely happy with all chosen services whether it was beauty or hair . This is a gem of a salon to find in camberwell. Prices are very reasonable, id even go as far to say under priced compared to other local salons. Always friendly and willing to go the extra mile for their customers.