Gem Nails & Spa - (Near Croydon, UK)

1 /5 Laura Bates: Took my daughter for polish on toes and fingers - looked lovely but didn’t last 24hrs. Called the salon - the offered a repair and I explained she can not due to the fact she has no time as she is going on holiday. They refused a part refund (I did not expect a full refund as I was still happy to pay for their time despite the lady doing my daughter’s nails constantly huffing a puffing at the fact she wanted little hearts (which I paid extra for). Both women on the phone were extremely combative and rude. Will NOT return.

5 /5 R K: Fabulous! I have never really had gel nails, as in the past they didnt last very long, but my sister has been a regular customer here for years. I tried gel nails late October, and to my amazement, they lasted perfectly for over 4 weeks! (No chips or wear after that, I just returned as they were growing out). The staff were all super friendly and lovely and they did my nails exactly as I wanted. I have returned this month and just as my last visit, my nails are perfectly neat and 2 weeks later no signs of wear, even though I do a lot with my hands. Thank you. I will be a repeat customer now, despite not living in the area, its worth the drive! 5 stars.

2 /5 Debbie Hutchings: Very poor pedicure, which has not lasted more than a few days. Polish was untidy and I had to remove extra from the skin around my toes. I was charged £35 for the privilege, so check prices before starting a treatment. I will not be back.

5 /5 Shellice De-Rizzio: I love getting SNS every time i go. The colours are all so very nice, I struggle to choose each time. Super friendly staff.