1 /5 Sharon Maxwell: Today I went to Forever Nails. Previously Harry had done a great job of my gel manicure and regular pedicure. He said I make your nails beautiful, and he did! But Today I had Fam (or Fan) and I asked for gel manicure and she talked about powder and infils, but I did not understand what she was saying as I have only ever had a gel manicure before. Her English was limited. So I asked for gel manicure. She did my pedicure and was distracted looking around and chatting in Vietnamese. I could see how attentive and caring Andy (who I believe is the owner) was to his customer in the next chair. But Fam (Fan) was not really interested and not thorough at all. I let this go, but she did my manicure, and it was awful, so lumpy. She got so angry with me and started shouting. I felt attacked, and really tearful. I have never been spoken to like this. Andy was lovely and he asked Harry to start again and do my gel manicure. In the end I was there 3 hrs! Andy was apologetic. But Fam (Fan) is in the wrong job. She definitely is not happy and she has anger issues! Sadly I was looking forward to treat myself to a gel manicure and regular pedicure, but left feeling disappointed and upset. I really did not deserve Fam (Fans) anger. Andy and Harry were very kind. But sadly my afternoon was ruined.