5 /5 Shukri A: I had my hair specialist appointment at Este Medical Group London and was seen by Alina, and I honestly can’t recommend her enough.
From the moment she examined my scalp, she was incredibly kind, reassuring, and knowledgeable. I went into the appointment feeling anxious and honestly quite hopeless about my hair loss — I had convinced myself that my hair would never improve and that this was something I would just have to live with forever.
Alina took the time to properly assess my scalp, explained everything clearly, and most importantly gave me hope. She diagnosed my condition and explained that it is treatable, which completely changed how I felt. For the first time in a long while, I felt understood, listened to, and supported rather than rushed or dismissed.
She made me feel so comfortable throughout the appointment, answered all my questions patiently, and explained the treatment plan in a way that was easy to understand and reassuring. When I left, I felt genuinely happy, relieved, and optimistic — something I didn’t expect at all.
Thank you so much, Alina, for your professionalism, kindness, and for giving me hope again. I’m really grateful for the care and reassurance you provided.