Energie Fitness Ashford - (Near , UK)

2 /5 RedXGaming: Friendly staff, but the gym is not worth £40! The gym has a funny smell every time you walk in, they open at 8am which is late for a gym (especially if you’d like to go before work), when a machine breaks it takes about 4-10 weeks to fix. I use this gym because it’s local to me but definitely not worth £40 should be £30 at best. The picture I included is when it will be back in action but it’s been out of action for 4 weeks already, At the time of posting this the machine has already been out of use for 5 weeks! Also they don’t normally have hand wash in the restrooms. However their personal trainer here Indie is great! Knows exactly what he’s talking about, He’s a great trainer and great guy!

1 /5 Nicholas Haider: Avoid!! So unprofessional. Cancelled my gym Membership months ago and have now just had a letter saying I owe £99 and if not paid they will take me to court. Since cancelling I’ve not had no correspondences from the gym saying I owe any money ( which I don’t ) or any attempt via direct debit, so why do I have collection agency threatening me with court. Obviously someone in the admin team not doing their job properly or they are are not happy that there is a lot better gyms in the area and people are leaving these cowboys!

1 /5 m k: Excellent classes, friendly atmosphere, helpful and friendly staff. Welcoming. Update 7 November 2025 I joined Energie Fitness two years ago and, back then, it was an excellent club. The staff were friendly, professional, and genuinely cared about members. The equipment was well maintained, the classes were fantastic and well-run, and everything — from the toilets and showers to the yoga studio and the Yard — was spotless and well managed. There were always plenty of staff and PTs around to help, and the atmosphere was positive and motivating. Sadly, things have gone completely downhill since the change of ownership. Every one of the original staff and trainers has left. Classes are now often cancelled at short notice, the timetable is rarely accurate, and they still list trainers who left long ago. Most concerning is the shocking lack of cleanliness. This week the toilets, showers, and public areas have been filthy — the smell alone is awful. The same dirty mop is being used everywhere, including the showers and toilets. Hand soap is watered down, there are no antibacterial wipes to clean equipment anymore, and both the studio and yard floors are grimy and clearly not maintained. It’s genuinely disappointing to see how far this gym has fallen. My membership expires in two months, but I’ll be moving to another club well before then. Energie Fitness really needs to take a serious look at its management, cleaning standards, and customer experience — this is not acceptable.