David Lloyd Beckenham - (Near Bromley, UK)

5 /5 Veg Rae: This gym is the best. Worth every penny and I highly recommend the Blaze class on a monday morning at 6.15 is Issah Akoh- mensah. This is hands down best class and being a titled Boxer Issah is very motivating. The class is always full because everyone agrees that he motivates us and im happy with my improvement. DL has an atmosphere that makes you want to do well. Thanks DL From a post partum mum

2 /5 King Drago: This review is not directed at the gym’s facilities or staff members. The gym offers excellent facilities and a high level of care, particularly from the reception team, who are consistently helpful and welcoming. However, during my membership, I have experienced two incidents that have left me feeling uncomfortable and eager to cancel. On one occasion, I was permitted by a staff member to briefly enter the spa area to retrieve my water bottle. When I returned seconds later, no staff member was available to let me out. A fellow gym member let me out, but the gate alarm sounded as I exited. That same member then verbally abused me, swearing at me twice in front of others because apparently the gates bleeping would affect their membership. Several members nearby witnessed the incident and advised me to ignore the individual and that people are like this in this gym. I found this behaviour extremely upsetting. While this does not reflect the attitude of all members, I have found some individuals at this gym to be arrogant and entitled. I have attended gyms for many years without any similar issues, so it is disappointing that these experiences have made me consider leaving an otherwise well-run gym.

5 /5 Jung Im YOO: I had a few issues with my membership payments recently, which were quite stressful at first. However, the team at David Lloyd Beckenham, especially Club Manager Michael and Swim Supervisor Louise, were exceptionally professional and kind in resolving everything. They listened carefully, acted promptly, and showed genuine care throughout. Everything is now sorted, and I can finally enjoy the club again with peace of mind. Excellent service and a real credit to the Beckenham team!

1 /5 R S: I was extremely disappointed with my experience at David Lloyd Beckenham, especially with the manager on duty on Monday 13th at 5:30pm. I travelled from Essex over an hour from my home club in Chigwell and brought a guest on a paid spa pass to use the gym and spa facilities at Kidbrooke. When we arrived, we were told the spa at Kidbrooke was closed due to a burst pipe. With Dartford also under refurbishment, the nearest alternative within a reasonable distance was Beckenham. Given the circumstances, I expected a bit of flexibility. Instead, the manager refused us entry, and her attitude made the situation even more unpleasant. For a club that I am paying £240 a month, this lack of discretion and empathy is unacceptable. On previous occasions, I’ve been granted access to higher-tier clubs at the manager’s discretion when in the area, so the rigid approach here was especially surprising. After two years as a member, this experience has seriously made me reconsider my view of the David Lloyd brand. The manager’s attitude and handling of the situation did not reflect the values of a so called luxury service, they would be more suited to a pub door. Based on other feedback I’ve seen, this doesn’t seem to be an isolated issue. It seems to be forgotten, the staff working there are there to make the paying members experience better. Customer service and brand ethos training is clearly needed if they want to maintain their reputation. Along with a new manager.

5 /5 JDS: Its expensive but premium. Im someone who has never got on with exercise, heath and wellbeing. But here because everything is so well managed, so clean and on point, Ive been coming 4 times a week a fully going for it. There is a fair share of gym bros but enough other types to feel comfortable getting better and getting your health in order. The spa can be super busy but its also incredible. If your budget can afford it then you owe it to your health to give it a go.