Nasser Al-Naama I’m staying in Kensington and wandered past this place after seeing the reviews. I didn’t plan it. I just walked in. I’d already missed my first appointment, so when I finally came in for my bespoke facial with Lydia Silva, I wanted to soak in every second. It cost 125 pounds, and I’d pay it again without hesitation.
Lydia is Portuguese, gentle, and tuned in in a way that feels almost extinct in London. My skin isn’t complicated, but I am. I carry years of complex trauma in my body, old injuries to my trust, my nervous system, my sense of safety. Vanity has always been my way of telling myself I’m still here, still worth looking after. Lydia seemed to understand that without me saying a word.
She worked quietly, pacing everything so I could breathe into it. There was no rush, no abrupt movement, just a steady and thoughtful presence that made the outside world disappear. Inside, it was calm, a softness I rarely allow myself to fall into. The rest of the staff shared that same energy, warm, polite, and present without ever intruding. You feel it from the moment you step in, that you are being looked after.
I left with my skin glowing, yes, but also with my mind quieter and my breath slower. For someone like me, that is not a small thing. It is why I would come back in a heartbeat. In a city where beauty often feels like a transaction, this felt like care. Real care. And that is something you do not forget.
