Vesta Hair Salon - (Near Barnet, UK)

1 /5 Sara Bahrami: I had an appointment today at 1 PM for a haircut, which I had booked in advance. But when I arrived, they simply told me that the person who was supposed to do my hair had left. They didn’t even bother to inform me beforehand. No explanation, no apology, nothing. It was extremely unprofessional and a complete waste of my time. I’m very disappointed and honestly quite upset with how carelessly they handled the situation. I would not recommend this place at all.

5 /5 Maria Michaelides: I have recently started using this wonderful salon, and after a few visits, my hair has been utterly transformed. The staff, from Nur, Angie who both give the best massages while washing my hair, and so tentative, always offering refreshments, even going to the coffee shop next door if I fancied something different. Nothing is too much. The hairstylists, the owner Mehmet, Mems and the rest of the team are professional to a tee, always listening and advising on hair styles and taking on board what I like. Thanks guys youre the best!

1 /5 Sara: I came into the salon with cherry red hair that had some darker patches (which I had done myself), and I wanted those areas lightened to match the rest of my hair. My goal was an even, vibrant cherry red all over, along with having my roots done. I made it clear that I liked the existing lighter tones and just wanted the darker areas corrected — essentially, a colour correction. Unfortunately, the experience was disappointing. Bleach was applied to my entire head, and I ended up sitting in the chair for over four hours. Despite this, the darker patches were still visible, the overall colour wasn’t what I asked for, and my hair was left severely damaged. My baby hairs broke off, and the ends of my hair became extremely fried. I trusted the stylists as professionals and assumed they would use the best approach, but it was clear they were juggling multiple clients at once. I was left with bleach in my hair for a long period, and again during the colouring process, which likely contributed to the damage. I paid £200 for a result that fell far short of what I asked for — in fact, my hair looked better before the appointment. When I reached out afterward, they did offer to fix it for free and include treatments, but my hair can’t handle any more bleach. Given the outcome of my first visit, I don’t feel comfortable returning for further services.

1 /5 Nasim Moradi: I have been a customer at this salon for some time, and usually I am happy with the service. When Mr. Mohammad does my blow-dry, my hair stays smooth and straight until the end of the night. However, the last two times, a female stylist did my blow-dry, and unfortunately my hair became frizzy and messy before my evening party. Because of this, on both occasions I had to tie my hair up, which was very disappointing. I kindly ask the salon to either improve staff training or arrange appointments with Mr. Mohammad for customers like me who are attending special events. I hope this feedback helps improve the service, as I would like to continue coming to this salon.