1 /5 alara fk: I’m really disappointed with my recent pedicure experience. The technician cut my cuticle far too aggressively, leaving me bleeding and now dealing with pain and potential infection. The gel polish was also applied unevenly and rushed, with product left on the surrounding skin and when I got home, I realised the gel polish wasn’t even fully dry.
What alarmed me most was noticing that the technician used the same cuticle cutter on the client next to me first, then only sprayed it with what I can assume was alcohol (from a green unlabelled bottle) before using it on me. She must’ve thought I wouldn’t notice..even if she had dipped it into Barbicide blue solution she should have left it at a minimum of 10mins to then scrub and wash and put through an autoclave like machine. Or maybe have some sterilised ready to go. I don’t know if the woman next to me has any illnesses and that could now be passed onto me. That is not proper sterilisation and raises major hygiene concerns, I find that rather disgusting as would anyone else. For £40 you would expect at the very least a sanitary environment.
I expected a clean, careful, and sanitary service, but this visit was far from that. I hope the salon takes these issues seriously and improves their sanitation practices. Unfortunately, based on this experience, I will not be returning.
