Stour Centre - (Near , UK)

1 /5 X X: A terrible place, getting worse with each visit. In my opinion, the management are incompetent. They take money from ABC and their members and dont spend it properly. This place is DISGUSTING. Its riddled with mould, damp, mud, hair, and sometimes excrements in the showers, locker rooms, and other areas both gym and pool side. The smell is unbearable. They dont have a dedicated cleaning team, just a group of mostly arrogant teenagers and an army of administrators and directors who do nothing. They probably feel completely untouchable because they are obligated to get rid of the mould under the Awaab Act, but they dont. I will definitely file a complaint with ABC because this is an unacceptable waste of public money.

1 /5 Michael McGuire: This place is an absolute disgrace. The management should be ashamed of themselves. God knows what they do all day but they certainty dont do much managing. Went on a Wednesday at 19:30 as the website said there was lane swimming 19:00-21:00 with two lanes. All was fine until 20:00 when a club took over 60% of the pool and all the lane swimmers were herded into an open section with no lane system so you had 20 odd people trying to do lengths across four lanes. I am a lorry driver and swim in different towns most evenings and this was the first time in months Ive had to get out early as the staff couldnt manage the place. The changing rooms were absolutely filthy. Big patches of dirt and hair everywhere like they hadnt been cleaned all day and someone only took mop to them once the place was closed for the night. All showers were freezing. Not lukewarm, not cool but absolutely freezing! Tried four separate showers and they were all like this. Place needs a manager that can actually allocate staff to do the basic tasks that need done.

1 /5 Fred Ward: DO NOT BOOK A BDAY PARTY HERE , Paid £345 for: .Quarter size sandwiches ;no napkins with missing snacks (then chucked in random adult nut bars to try compensate) .Nothing was set up and had to get it out ourselves within 15 minutes.. no one seemed to know/care or have any sense of urgency. Everything was left to 1 poor lady called Madison who couldnt mange alone. Honestly no stars if I could ,no communication between staff whatsoever!