Snap Fitness Elephant & Castle 24 Hour Gym - (Near , UK)

3 /5 Paavo Schafer: They recently closed the gym for a week (for which we didnt get a refund) and somehow managed to make the gym WORSE than it was before. The dumbells are no longer falling apart, which is great. But they installed new lights everywhere which are blocking the TV! And the TVs were previously one of my favourite aspects of the gym. In addition, when you are lying on the bench and looking up, for example during chest press, they are so blinding that I now need to wear sunglasses to the gym or get a headache. This is after the aircon units were broken most of the summer. And the recent email with an image at the bottom that says "Button", which isnt even clickable, is an absolute joke. Although when a second email came with THE EXACT SAME ISSUE, I showed it to all my friends and we could not stop laughing. So thank you for that laugh. Overall, the best thing about this gym is that because it is mediocre but also expensive, that means it is not too busy, and that makes it decent again.

1 /5 Rafael Cardoso: EDIT: Nothing has been fixed since my original review, in fact, things have gotten worse. Now there are two treadmills not working. Really disappointing to see no progress. (Photo uploaded for reference.) ORIGINAL: I have been a member here for some time, and while the staff are always friendly and helpful, I do feel the gym is being let down by management and maintenance. For the price we pay, I believe members should at least be able to count on the basics being taken care of. Several machines are frequently out of order for long periods (such as the adductor, one of the cables, and a treadmill). Instead of being replaced or properly repaired, they tend to go in and out of service. The lockers are also an issue, as many do not work or are left filled with belongings without locks, making it difficult to find space during busy hours. A stronger policy to manage this would be very helpful. In addition, the uneven flooring in the dumbbell weight area highlights the lack of maintenance and raises safety concerns. I understand this is not a high-end gym, but it would be great to see more consistent attention to these basic issues. There are other gyms nearby with newer equipment and sometimes even lower prices, but this location is convenient. With a bit more care and investment, it could provide a much better experience for everyone.

5 /5 Samy Bencharef: Pretty good gym, with good machines and not too many people, so you can actually have a proper workout without waiting. The best part is all the free classes you get with your membership. To be honest, I only joined Snap Fitness for the boxing classes, and Jamel is an awesome instructor! I wish they had more boxing classes, seriously!

2 /5 Nelly Nelly: Let me begin by saying your staff here are fab! I have no complaints about the team - very friendly and helpful. You have been emailing me to review this place for months and I have avoided it for months to give you the chance to fix things so that I wouldnt have to leave a poor review but enough is enough! I frequent different branches of Snap Fitness because of my work, therefore this review is based on the conditions of other branches by the same company. Im not sure what Elephant and Castle has done to deserve such slack servicing! The Hip Adduction machine has been "out of service" for over 3 months. The lockers near the toilets have broken off doors and when one isnt broken it is taken by a customer who doesnt believe in using padlocks, so you end up spending a good 5 mins opening and closing the lockers searching for an empty one. (I have seen the new sign saying "no padlock no locker" however it is not really enforced. Get a bucket and throw peoples stuff in there for them to rummage through, seen as they want to behave without decorum.) Thirdly, the sledge carpet area is dangerous! Near the end of it (closet to the water fountain), there is a section that caves inwards like a ditch. If you are doing walking lunges or using the sledge and you step on it, you can easily twist your ankle. If you are doing walking lunges with an heavy barbell on your shoulders, that injury will cost you as a company! Sort it out. Fourthly, you are charging the same price as the branch in Raynes Park which now has a sauna! Yet the changing room in this branch smells absolutely rancid, the machines are tired, the plates are crumbling. I go to the Raynes Park branch and it baffles me how these gyms are provided by the same company yet are polar opposite in condition. Overall, great staff but an absolute poor establishment that needs renovation NOW!

1 /5 Jonas Bianchet: Edit 08/12: They promised a major refurbishment, but to my surprise the only things that were updated were the flooring and the lights. None of the equipment has been improved, and the treadmills and leg machines have been broken for months. I’ve raised this with management several times and nothing has been done. The only reason I still go is convenience. If I could, I’d give this gym zero stars. Please don’t waste your money here. Edit 26/10: The gym still hasn’t fixed the hip abduction machine, which has been broken for months. The cable machine was supposedly fixed but still doesn’t work properly, and now there’s another treadmill broken—so that’s **two out of roughly six** in total that are unusable. On top of that, there are uneven floor elevations near the dumbbell area and lockers that are either broken or permanently occupied without padlocks. I’ve raised these issues to the staff, and the response was, “It’s frustrating.” Well, it’s even more frustrating for those of us paying for a membership and getting a facility that’s constantly out of order. Honestly, I’m not sure what kind of management this gym has if nothing ever seems to get properly addressed. ____ OK gym overall. The equipment is basic, and some machines and a treadmill have been out of order for ages with no sign of being repaired. Considering the gym already has limited equipment, leaving things broken for so long really makes the experience frustrating.