PureGym London Marylebone - (Near Camden, UK)

1 /5 Apple Elon: I went to this gym in January, and it was freezing. When you touched the weights, they felt like they’d been stored in a freezer—or at least the fridge. I’m convinced the cold was a strategic cost-saving decision, generously passed on to the customers. Also, some of the clients looked like they might have been living there.

2 /5 Mr Zen: The gym is in a great location, very convenient and easy to access. However, the equipment is quite limited — there should definitely be more machines and workout options. Another issue is that the lockers are often occupied throughout the day with no monitoring or control, which makes it difficult for regular users to find available space. The biggest downside remains the hygiene in the men’s showers and changing rooms — they are often very dirty, with unpleasant smells and a clear lack of cleaning and maintenance. Overall, good location but poor management and hygiene standards.

1 /5 Mahdi Mesbahi: Shockingly Dirty – Worst Gym Hygiene I’ve Ever Seen I have trained in gyms all over the world, and I can say with absolute confidence: PureGym Marylebone is the dirtiest, most disgusting gym I have ever seen in my entire life. The toilets, showers, and changing rooms are absolutely filthy. The level of dirt, smell, and neglect is shocking. It is honestly hard to believe this gym is in central London, let alone in Marylebone, which is meant to be a premium area. Even gyms I’ve seen in much poorer countries had better hygiene than this place. This is not a small issue — it’s a serious hygiene and health concern. Members are paying every month and getting facilities that are frankly unacceptable and embarrassing. Management clearly does not care. If hygiene matters to you at all, avoid this branch.

2 /5 Tesfaye Delsayse: I’m a regular here and today 17/12/2025 I was using one of the open gym floor rooms located on the second floor. I was in the middle of doing my workout when the cleaner comes in with a hoover and says “get out. I need to clean. Use the other room” which firstly is quite rude and secondly how can you kick someone out like that? The floor wasn’t dirty and I think he could’ve approached us in a much calmer/considerate tone. I was in there with two others and we all got made to leave. So I went to the other space also located on the second floor. After finishing my floor workout I proceeded to use one of the machines available in this room. It is then I realised the cleaner was now in this room, weaving his hoover in between everyone doing their workouts! (Again, the gym floor wasn’t dirty to warrant this type of cleaning) Still on the machine, he gets uncomfortably close to me whilst I’m doing a set which is dangerous, then knocks my gym bottle over with his hoover. Didn’t pick it up or at LEAST apologise. I’ve never had this issue with other cleaners here, only today. pls tell your cleaner to be more considerate and teach them some customer service.

1 /5 Kristina Zagorskaite: I attended a scheduled GLC class on Monday, 22 December 2025, at 1:30 pm. Upon arrival, no one was upstairs, so I politely went downstairs to ask if the class was happening. The duty manager responded with aggressive, rude, and intimidating behaviour, raised his voice, made hostile gestures, and repeatedly denied I had even been there—claiming the cameras could be checked. He then said the class could not proceed because only one person had booked. This interaction was completely unprofessional, intimidating, and disgraceful. It left me distressed, emotionally shaken, and unable to continue my day or follow through with my plans, including attending the gym before travelling. On top of this, staff frequently arrive late to classes, yet members are reprimanded for even minor delays—a clear double standard. I have cancelled my membership and will not return. No member should ever be treated this way. PureGym Marylebone must address staff conduct immediately.