1 /5 Louise Serjeant: Awful experience. Had a man do my nails, he cut 6 of my fingers with the electric drill and cuticle scissors and was shaping my nails differently to what I had asked for. I complained, switched to a woman who then made them too short, she told me there was no way to fix them. I left in that moment as there was no way I was going to pay for mishapen nails and the woman’s nails next to me looked horrendous, never seen acrylics so thick.
Anyway, so I left and went to a rival shop up the road, she told me they regularly have to save customers who attend this shop and she refused to fix my nails, because the other shop had cut me and filed down my nails too much, she said I was at big risk of an infection because of the chemicals in the products. She could have not said anything and taken my money like they did. She removed them and advised me to leave until healed.
Also staff spoke to each other the whole time, clearly gossiping about customers and don’t engage with their customers. I thought they were cheap because the decor wasn’t as nice as competitors, but the entire service is awful.
It’s been 3 days and my nails are still sore. Pictures taken 3 days after.