3 /5 hellotanda: I think management may have changed. I used to love this place, but the experience hasn’t been the same lately. I booked a 30-minute Back, Neck and Shoulders massage (£48) and clearly asked for the focus to be on my back. Unfortunately, only about half the time was spent there, which was frustrating. While the therapist’s work on my legs and arms was pleasant, it wasn’t what I came or paid for.
This was my second visit after a similar experience — I wanted to give it another chance, but nothing seems to have improved. I understand they may avoid concentrating too much on one area for professional reasons, but if that’s the case, it should be communicated clearly upfront — or reflected in the service offering or price.
The space itself is nice but cramped and sadly, I’ll be looking for somewhere else going forward.
