nicko nails - (Near Lambeth, UK)

1 /5 Yasmine Chantel: I rarely leave negative reviews, but this appointment was a complete waste of time and energy. I purchased a Groupon for a manicure and pedicure, arrived early, was polite, and had simple expectations — just a basic, professional service before traveling the next day. From the moment I sat down, her energy was cold and unwelcoming, and communication was minimal. The advertised “no-chip gel” turned out to be regular nail polish, and when I asked for clarification, she grew visibly impatient. I chose to pay extra to upgrade to Shellac however, there were only four or five colour options, none with display tips. I chose dark blue, but it came out as a watery pastel. As soon as I noticed, I mentioned it to save both of us time. She insisted it was just the first coat, despite the lack of pigment that even ten coats would not fix or come close to matching the colour shown on the bottle and packaging. She repeatedly said Groupon services are supposed to be quick, claiming she had “never had this issue before,” as if I were being unreasonable or difficult. I explained I didn’t mind a quick service as long as it was done properly — I was calm and cooperative, but she made it clear she wasn’t interested in doing the job and kept mentioning she had another customer in an hour which should have been more than enough time. The way she spoke, you’d think I was responsible for her decision to advertise on Groupon. I politely suggested she might prefer to just end the appointment and process a refund through Groupon. There was no apology or courtesy — just dismissiveness. I still thanked her when leaving, and she didn’t respond. I left with my nails undone, my time wasted, and unnecessary stress. I wouldn’t recommend booking here unless you enjoy sub-par service and being treated like an inconvenience.

5 /5 Jayven Sandy: Great nail set, lovely friendly environment and I felt very pampered! Had a matching pedicure as well!!

5 /5 Kyricka J: Honestly I’ve got my nails at a few other salons but none of these technicians take their time and do a pedicure like Nicoleen! She’s got such great customer service and she really went above and beyond during my appointment. Now she’s got a client for life. Highly recommend if you’re looking for a pedicure worth every cent and good conversation in ENGLISH unlike other salons. She’s highly skilled and knowledgeable and has got over 16+ years of experience which speaks for itself. Go check out her page to see her skills ! I got a pedicure with big toenails gel extensions and they look seamless!

5 /5 sarah-jane van der velden: Excellent customer service. Nicko did an excellent job with my mani and pedi and shaped my natural long nails just how i like them. Will definitely come back

5 /5 Kai Lofters: Guys, THIS IS THE PLACE TO GO ! I recieved the best service here, I got a beautiful acrylic set with amazing art work and 3D flowers and charms on my thumb nails. Let me just say this ladies manner was amazing, very respectful and very kind, she also took her time and didn’t rush the service, she honestly did even better then the inspiration picture that I sent her. I have never been happier with not only the strength of the nails but also the prep of the natural nail was absolutely stunning and very well done, and the pricing is very fair ! I will definitely be back, definitely book Nicko !!!