1 /5 Elle-Rose Moogan: From the moment I walked in the member of staff I dealt with was unpleasant and rude. When you are spending more than £120 on treatments, you deserve to be treated with a little bit of kindness, at least to feel welcomed. I felt like the member of staff saw me as a waste of her time, maybe because I wasn’t getting fun or elaborate nails. She made the appointment really unpleasant, making me feel self conscious about requesting short nails for example, which isn’t exactly how I wanted to feel during a nail appointment. I don’t think I’ve ever had a worst nail appointment if I’m being honest so I wouldn’t recommend anyone else going here if you’re spending your hard earned money on an experience that’s supposed to be pleasant and relaxing. Because my experience wasn’t at all, and it felt like the staff didn’t even want me there. There are far cheaper alternatives by Clapham South who will welcome you with a smile.