1 /5 QT OG (OGQT): Fast forward less than a week later, this is the state of my nails: 2 of them have started breaking on their own, the white shellac is stained (Ive tried to use alcohol swabs on it to destain it but still no good) and I am still infuriated at the dishonesty with the £10 which is so minor but its the principle. My toes still look cute and fresh but in all, I just wouldnt advise people to go there to get a set of acrylics done or to pay beforehand.
But this is the story of what happened and the reason for my review: I went to this salon last week following a bad nail experience at a salon through treatwell. I decided to again use treatwell and book and pay through the website to go to this new place. Upon my arrival, the first young lady who welcomed me was very friendly and I explained to her that i had pre-paid online for 2 specific services: the gel nail powder extensions and a shellac pedicure; and was interested in getting nothing other than those treatments. She started doing my nails and then the other nail artist Lien came to help as she said that it would be quicker if she did my hands. The ladies were very friendly at first until Lien asked how much I had paid online for my treatment and I told her £46.20 as I had been given a £10 discount code by treatwell (unbeknown to me that treatwell still pays the salon the totality of the price so they would still be getting paid £56.20). Lien got agitated and explained that, that was incorrect and they dont give discounts and shed need to contact the boss. The boss apparently said that I could still go ahead with my treatment but add £10 as the discount code hadnt been processed upon payment. Lien had initially moved my phone away to the side so it wouldnt fall in the pedicure water but when I explained that I wanted to stop the treatment to call treatwell to clarify with them exactly what was being purchased so that if something was wrong, id get refunded and pay for another service, she told me the boss had said it was fine, treatwell would refund me and that I could call them later. Moreover, Lien insisted that I should do white shellac nails to match my toes which I agreed to as I was easily swayed and it looked nice. Later I got home, called treatwell who was willing to help and refund me the £10 until they were dishonestly informed by the salon that £10 was for the additional shellac polish on my nails that I had agreed to have although thats not what they told me in the shop.
