1 /5 N J: Quite a sad experience today.
Went to get my eyebrows done - and Happi mentioned i could do with moisturising my face as I looked tired. I said i was quite tired, and mentioned I’m pregnant and a lot going on - to which she responds “ it doesn’t matter”, and she carries on threading. So i took from this it doesn’t matter your going through try and moisturise etc which i thought was okay/whatever.
Then she offered me a brief face massage i said no i had a meeting to get back to and i didn’t have the time. Once again i explained i hadn’t been well and was tired.
As i go to pay - she then starts giving me midwife advice about “ don’t put on any weight now during the pregnancy, eat really healthy etc etc” and i nod gracefully and Im not a size 8. She then says it again, and considering when i mentioned i was pregnant during the threading bit, she didn’t say congratulations or anything positive. And that was before she asked me what my religion was? Whats that got to do with anything?
So now im paying, and mentioned peacefully i came to get my eyebrows done because i like her work, and this wasnt the first time she had indicated body weight and said in a calm manner this will be the last time i come here.
She tried to stop me to get her to explain she didnt mean it in that way and held my hands quite tightly not being able to leave the shop whilst my husband was waiting outside in the car. I Managed to walk out after unlocking the shop door but she wasn’t prepared to listen to a word, still grabbing onto my hands in some man - handled way whilst on the pavement. You have no right to touch anyone or grab anyone like that - I understand you knew you was in the wrong but you have no right to grab anyones hands like that especially as I was trying to let go and you didnt.
People go to the beauty parlour for all sorts of reasons, eyebrows, waxing feel good factor etc etc. Thats it.
Happi - you mentioned today your rent went out today given today was a very quiet day. Maybe you need to think about how to treat customers, there”s no need to ask about religion, no need to comment on peoples bodys - people will stay if they leave the door feeling great. As a 5 month pregnant lady today, who actually said was knackered, not well and had a lot going on i just wanted my eyebrows fixed. Good Luck to you wish you all the best and don’t be so insensitive to others.