1 /5 Nikki Simon: You have removed my review, so I’m going to rewrite it, and if you remove it again, post it on social media as I’ll be taking a screenshot.
Let’s review again:
This review is not about having my nails done because they are very nice.
The one star is because of the treatment and behaviour I was subjected to when I visited on Sunday, the 27th July 2025.
The woman pictured below started to treat my nails, but mid-shaping them she got up walked away for no reason and the man next to her came and sat down to take over.
Without speaking to me, he decided to shape one of my nails In a different style that I already had, So I told him that I was having a different shape and can he please make sure they’re all the same; when he had finished some of my nails were still a different shape to the style I’d asked for and I asked him to make them all the same which he did. By this time he was behaving in a very aggressive manner with his body language. He then put a product onto my nails and I asked him what it was because I wanted to know, which is when he stood up abruptly, slammed down the bottle of liquid and stormed off. My nails were tacky.
A second female technician came over and told me that he has no patience and that as it’s first thing in the morning they everything to be nice and quiet and that they’ve never had a customer like me before. She was talking to me in a loud aggressive manner, saying that she was now going to finish my nails. She remained angry through her words with me and I said that this is not acceptable to behave in such a manner as I am here to have a nice treatment and this is inappropriate from staff. I said that I wanted to speak to the manager and she told me that the manager was not there. She then changed her tune and suddenly started asking me about holidays and asking me how I am and how I’ve been and to forget all about what happened because now my nails look nice. I said that I would not be able to forget about what happened, and she started apologising over and over again; I said that it was for him to apologise as he was the one who behaved in a disgusting manner. I was aware that she was talking to him and he was shouting back at her, but I did not know what they were saying; I never received an apology from the male technician who was abusive towards me in his mannerisms.
If you choose to go to the salon, be warned that the male technician in the picture has a very bad temper if you ask questions, but your nails will probably look nice.
