1 /5 Angel: I got a full acrylic set removed and I asked for a gel ‘overlay’ and a gel (shellac) polish on top.
I received a full set acrylic nail removal and a gel (shellac) polish (no overlay) for £29, including a tip/extension on one nail (that broke during the service.)
Another nail broke once I had got home from the nail salon, so I returned the next day at around the same time in the evening and was told that ”it’s not their problem” by the man at the desk on the right when entering the shop, I then experienced a little back and forth with him about me asking for a gel overlay the day before and him then making calls and trying to dismiss me.
I hadn’t gone in and demanded my nail be repaired a gel overlay and gel (shellac) polish, I ‘asked’ for my broken nail to be repaired and that was all (I had already made a decision to not use their services again anyway) but instead I did a back and forth with this man for Thirty or Forty minutes before he ushered the nail technician to his left to repair the broken nail (absolutely crazy to me I’m actually still in shock.)
So here we are 6 days later and all but Three of my Ten nails have split across the bed of my nails and above the nail line (my right thumb completely broken off.) As they’re still connected to my flesh/skin, If the nail bends or is touched with any force are VERY painful I might add.
ANYONE...who uses this nail shop after reading these reviews is quite simply and absolutely crazy!
I can tell you now before you choose to just ‘go and see for yourself’ that the manger (i’m assuming he’s the manager,) the guy who sits at the desk to the right when entering the shop...that man has no manners/customer service skills ‘at all’ and he doesn’t care what you think about that either.
I’d encourage you to save yourself the disrespect and go to ‘Nail Bar’ further up the High Road, across from and just before Kilburn High Road Station. Reasonably priced, good customer service...nice pleasant environment.