1 /5 Polly Stewart: I just wanted my gel nail varnish removed. Unfortunately when I went in a rather grumpy guy was the only one free. He actively changed the drill head to the roughest one, then unevenly sanded my nails well beyond just the gel. After half-heartedly applying some asetone for about a minute, he then tried to sand down my nails even further and I had to stop him. He poorly buffed my nails, did not shape them and put a drop of oil on which he told me to then wash off immediately and I was ‘done’. My nails were uneven, rough and raw, and he tried to charge me £15 as it included a ‘treatment’. When I argued that I would pay that amount when I got the treatment he refused.
Fortunately, one of the women came over and tried to fix my nails as best she could. There was only so much more buffing that could be done to make them even without sanding them even more, but she at least shaped them and gave me a proper treatment. See pics on final result.
She was great, but for the sake of your nails avoid this salon (and in particular the guy there).