1 /5 Protyasha Daam: Extremely Poor Service and Unfair Billing
I visited WIW Inspire Salon for wedding hair and makeup. I paid £150 as a deposit and was promised a trial makeup included at no extra charge. During the trial, the service was rude and rough, the makeup was patchy, and my skin was not properly prepped.
Despite being unhappy, I felt pressured to pay an additional £150 to secure my wedding appointment. After seeing the results at home, it was clear the makeup was unprofessional and unacceptable for a wedding. I decided to cancel, but the salon refused to refund the £200 I had paid for services I never received, offering only store credit, which I do not want.
This was a stressful, high-pressure experience, and I cannot recommend this salon. My consumer rights were ignored, and I felt mistreated throughout.
Avoid this salon if you value professionalism and fair treatment.